Terms of Use

1. Introduction

Welcome to Claim PCP Now, operated by Triple 5 Limited ("we", "us", "our"). These Terms of Use govern your access to and use of our website and services.

By accessing or using our website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

Company Details:
Triple 5 Limited
Registered in England & Wales
Company Registration Number: 15561290
ICO Registration Number: ZB670578

2. Use of Our Website

2.1 Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms of Use. You agree not to:

• Use the website in any way that violates any applicable law or regulation
• Use the website to transmit or distribute viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of the website
• Collect or harvest information from the website using automated means
• Impersonate any person or entity or misrepresent your affiliation
• Use the website for fraudulent purposes
• Transmit any unsolicited advertising or promotional materials

2.2 User Accounts

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and complete information

3. Our Services

3.1 Service Description

claimpcpnow.co.uk is a service designed to help customers make Personal Contract Purchase (PCP) and Hire Purchase (HP) claims for compensation. We work with partner firms who undertake the claims process on your behalf.

3.2 No Guarantee of Outcome

While we aim to assist you in making a claim, we cannot guarantee:

• That your claim will be successful
• The amount of compensation you may receive
• The timeframe for resolution of your claim
• That you are eligible for compensation

3.3 Partner Firms

We work with third-party partner firms who will handle your claim. When we refer your claim to a partner firm:

• A separate agreement may be required between you and the partner firm
• The partner firm's terms and conditions will apply to the claims process
• We may receive a referral fee or commission from the partner firm
• The partner firm is responsible for conducting the claim

3.4 Eligibility Assessment

Any eligibility assessment provided on our website is for informational purposes only and does not constitute legal advice or a guarantee of a successful claim.

4. Intellectual Property Rights

4.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, software, and design, is owned by or licensed to Triple 5 Limited and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or display our content without permission
• Modify or create derivative works from our content
• Use our content for commercial purposes
• Remove copyright or proprietary notices

4.3 Trademarks

All trademarks, logos, domain names (including individual product names and names of companies) displayed on our website are the property of their respective owners. Nothing on this website grants you any right or license to use these trademarks without prior written permission.

5. User Content and Information

5.1 Information You Provide

When you submit information through our website, you warrant that:

• The information is accurate, complete, and not misleading
• You have the right to provide the information
• The information does not violate any third-party rights
• The information does not contain unlawful or harmful content

5.2 Use of Your Information

By providing information to us, you grant us the right to use that information to provide our services and as described in our Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party websites, including our partner firms. We are not responsible for:

• The content, accuracy, or availability of third-party websites
• The privacy practices of third-party websites
• Any loss or damage arising from your use of third-party websites

Links to third-party websites do not constitute an endorsement by us. You access third-party websites at your own risk.

7. Disclaimers

7.1 No Legal Advice

The information on our website is for general informational purposes only and does not constitute legal, financial, or professional advice. You should seek independent advice before making any decisions based on information from our website.

7.2 Website Availability

We do not guarantee that:

• Our website will be available at all times or uninterrupted
• Our website will be error-free or free from viruses or harmful components
• Defects will be corrected
• The information on our website is complete, accurate, or current

7.3 "As Is" Basis

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, Triple 5 Limited shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Losses arising from your use of, or inability to use, our website
• Losses arising from reliance on information provided on our website
• Losses arising from any third-party content, services, or conduct
• Losses arising from the acts, omissions, advice, or services of partner firms
• Losses arising from the outcome of any claim pursued with a partner firm

We act solely as an intermediary introducing users to independent partner firms and are not a party to any agreement between you and a partner firm.

Nothing in these Terms of Use excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited by law

9. Indemnification

You agree to indemnify, defend, and hold harmless Triple 5 Limited, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your violation of these Terms of Use
• Your violation of any law or third-party rights
• Your use of our website
• Information you provide to us

10. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for details.

11. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website with a new "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.

We recommend reviewing these Terms of Use periodically for any changes.

12. Termination

12.1 Termination by Us

We may suspend or terminate your access to our website at any time, without notice, for any reason, including:

• Violation of these Terms of Use
• Fraudulent or illegal activity
• At our sole discretion

12.2 Termination by You

You may stop using our website at any time. If you wish to delete your account or information, please contact us.

12.3 Effect of Termination

Upon termination:

• Your right to use our website will immediately cease
• Provisions that should survive termination will remain in effect
• We may retain certain information as required by law

13. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Dispute Resolution

14.1 Informal Resolution

If you have a dispute with us, please contact us first to attempt to resolve it informally.

14.2 Alternative Dispute Resolution

If we cannot resolve a dispute informally, you may be entitled to use alternative dispute resolution services. We are not obliged to participate in alternative dispute resolution but may do so at our discretion.

15. General Provisions

15.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and Triple 5 Limited regarding your use of our website.

15.2 Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of that right or provision.

15.4 Assignment

We may assign or transfer our rights and obligations under these Terms of Use without your consent. You may not assign or transfer your rights without our prior written consent.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, or internet service failures.

16. Contact Information

If you have any questions about these Terms of Use, please contact us:

Email: support@triple555.co.uk

17. Complaints

If you have a complaint about our services, please contact us using the details above. We aim to respond to all complaints promptly and fairly.

18. Accessibility

We are committed to making our website accessible to all users. If you experience any accessibility issues, please contact us so we can assist you.

Third-Party Claim Application (Right 2 Redress)

Last Updated: 25th February 2026

Our website may include a link or button that sends you to a third-party claim application hosted at https://t53.r2r-online.co.uk/ (the "Right 2 Redress Application").

The Right 2 Redress Application is operated by Reclaim My Money Limited (trading as Right 2 Redress), an authorised Claims Management Company regulated by the Financial Conduct Authority (FRN: 934965) and registered under the Data Protection Act 2018 (reference ZB630486).

When you proceed to the Right 2 Redress Application, your use of that application (and any claim you submit there) is governed by Reclaim My Money Limited's own terms, privacy policy and cookies policy.

Fees and key disclosures (as stated on the Right 2 Redress Application): fees may be 18%–36% (incl. VAT) of compensation; you can cancel within 14 days; if you terminate after 14 days, a termination fee may apply; using a claims management company does not guarantee a faster or better outcome; you can also claim for free via your lender or the Financial Ombudsman Service, or via a compensation scheme expected to launch in 2026.

We may receive referral fees for customer introductions, in line with applicable rules and disclosures.

Last checked: 24 February 2026.