Cookies Policy

Last Updated: February 2026

1. Introduction

This Cookies Policy explains how Triple 5 Limited ("we", "us", "our") uses cookies and similar technologies on the Claim PCP Now website. This policy should be read together with our Privacy Policy and Terms of Use.

By using our website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should disable them as explained in Section 6 below.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be:

  • Session cookies: Temporary cookies that are deleted when you close your browser
  • Persistent cookies: Cookies that remain on your device for a set period or until you delete them
  • First-party cookies: Cookies set by the website you are visiting
  • Third-party cookies: Cookies set by a third-party service on the website you are visiting

3. How We Use Cookies

We use cookies and similar technologies for several purposes, including to:

  • Enable certain functions of our website
  • Provide analytics and improve our website
  • Store your preferences and settings
  • Enable us to show you relevant advertising
  • Enhance security and prevent fraud
  • Understand how visitors use our website

4. Types of Cookies We May Use

4.1 Strictly Necessary Cookies

Purpose: These cookies are essential for the operation of our website. They enable basic functions like page navigation, access to secure areas, and form submissions.

Duration: Session or up to 1 year

Examples:

  • Session identification cookies
  • Authentication cookies
  • Security cookies
  • Load balancing cookies

Legal Basis: These cookies are necessary for legitimate interests (providing the service you requested)

4.2 Performance and Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

Duration: Up to 2 years

Examples:

  • Google Analytics cookies (_ga, _gid, _gat)
  • Page view tracking
  • Visit duration tracking
  • Click tracking
  • Error tracking

Legal Basis: Consent (except where analytics are strictly necessary)

4.3 Functionality Cookies

Purpose: These cookies enable the website to remember choices you make (such as your language or region) and provide enhanced, more personalized features.

Duration: Up to 1 year

Examples:

  • Language preference cookies
  • Remember me cookies
  • Form data cookies
  • User interface customization

Legal Basis: Consent or legitimate interests

4.4 Targeting and Advertising Cookies

Purpose: These cookies may be used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Duration: Up to 2 years

Examples:

  • Google Ads cookies
  • Facebook Pixel
  • Retargeting cookies
  • Conversion tracking

Legal Basis: Consent

Third Parties: These cookies may be set by our advertising partners including Google, Facebook, and other advertising networks.

5. Third-Party Cookies

We may use services provided by third parties that may set their own cookies. These third parties may include:

5.1 Google Analytics

We may use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how visitors use our site.

Cookies used: _ga, _gid, _gat_gtag

Privacy Policy: Google Privacy Policy

Opt-out: Google Analytics Opt-out Browser Add-on

5.2 Google Ads

We may use Google Ads for advertising and remarketing purposes.

Privacy Policy: Google Privacy Policy

Opt-out: Google Ads Settings

5.3 Social Media Plugins

Our website may include social media features that may set cookies. These features are provided by third-party social media platforms.

Examples: Facebook, Twitter, LinkedIn

Please refer to the respective social media platform's privacy policy for information about their cookies.

5.4 Other Third-Party Services

We may use other third-party services that set cookies, including:

  • Customer support chat services
  • Email marketing platforms
  • Content delivery networks (CDNs)
  • Video hosting platforms

5.5 Right 2 Redress / Reclaim My Money

Third-Party Claim Application Cookies (Right 2 Redress / Reclaim My Money)

If you click through to the Third Party application process (https://t53.r2r-online.co.uk/), cookies on that application are set and managed by Reclaim My Money Limited under their cookies policy.

Their cookies policy describes session cookies, persistent cookies and analytic cookies, and explains that third parties (e.g. embedded services such as YouTube) may set cookies with consent.

6. How to Manage and Delete Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your experience on our website and prevent you from using certain features.

6.2 Browser-Specific Instructions

Google Chrome:

  • Go to Settings > Privacy and security > Cookies and other site data
  • Choose your preferred cookie settings

Mozilla Firefox:

  • Go to Options > Privacy & Security > Cookies and Site Data
  • Choose your preferred cookie settings

Safari:

  • Go to Preferences > Privacy
  • Choose your preferred cookie settings

Microsoft Edge:

  • Go to Settings > Cookies and site permissions
  • Choose your preferred cookie settings

6.3 Mobile Devices

For mobile devices, please refer to your device manufacturer's instructions on how to manage cookies through your mobile browser settings.

6.4 Cookie Consent Management

When you first visit our website, you may see a cookie banner allowing you to accept or reject non-essential cookies. You can change your cookie preferences at any time by:

  • Clicking on the cookie settings link in our footer
  • Using the cookie preference center (if available)
  • Adjusting your browser settings as described above

7. Other Tracking Technologies

7.1 Web Beacons

We may use web beacons (also known as pixel tags) on our website and in our emails. These are small graphic images that allow us to monitor user activity and track email engagement.

7.2 Local Storage

We may use local storage technologies such as HTML5 localStorage and sessionStorage to store information on your device. This helps improve website performance and user experience.

7.3 Device Fingerprinting

We may collect information about your device (such as device type, operating system, and browser version) to help identify your device and prevent fraud.

8. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to "Do Not Track" browser signals or mechanisms.

However, you can disable cookies as described in Section 6 above.

9. Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain for a set period (ranging from days to years) or until you delete them

You can view the expiration date of cookies stored on your device through your browser settings.

10. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons.

When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

If we make material changes, we may notify you through a notice on our website or by other means.

11. Your Rights

Under UK data protection law, you have rights regarding the personal data collected through cookies, including:

  • The right to access your personal data
  • The right to rectify inaccurate data
  • The right to erase your data in certain circumstances
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent

For more information about your rights, please see our Privacy Policy.

12. Children's Privacy

Our website is not directed at children under the age of 18, and we do not knowingly collect information from children through cookies. If you believe we have collected information from a child, please contact us immediately.

13. International Transfers

Some of the third-party services we use may transfer data collected through cookies to countries outside the UK. When this happens, we ensure appropriate safeguards are in place to protect your data.

For example, Google Analytics may transfer data to the United States. Google complies with relevant data protection frameworks.

14. Useful Resources

For more information about cookies and how to manage them, you can visit:

15. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us:

Triple 5 Limited
Email: support@triple555.co.uk

16. Complaints

If you have a complaint about how we use cookies or handle your personal data, you can contact us using the details above.

Third-Party Claim Application Cookies

(Right 2 Redress / Reclaim My Money)

If you click through to the Right 2 Redress Application (https://t53.r2r-online.co.uk/), cookies on that application are set and managed by Reclaim My Money Limited under their cookies policy.

Their cookies policy describes session cookies, persistent cookies and analytic cookies, and explains that third parties (e.g. embedded services such as YouTube) may set cookies with consent.

You can manage cookies using your browser settings; withdrawing consent may affect how the third-party application functions.

Last checked: 24 February 2026.

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